Looking for options
We are thinking about getting another server for new projects in the works.
Currently we are using CentOS and it works great, so in all logic the next server will also use the same OS.
Being curious and a bit geeky, I am still looking at options. I used Solaris a long time ago and I came across posts about how Solaris is now open source, etc and I thought I’d have a look at it.
Being curious and a bit geeky, I am still looking at options. I used Solaris a long time ago and I came across posts about how Solaris is now open source, etc and I thought I’d have a look at it.
Sun’s web site is broken
A simple picture is worth a thousand words.
The download page opens a tab on top, which redirects you to the download page, which opens another tab on top, etc. Hours of fun if you don’t get bored quickly by repetition.
Sun doesn’t want new users
I decided to contact the online support and it was sooo stupid, I had to post the log:
This concluded the evaluation: if they can not even provide a working web site and a support that cares, we will not use their products. I encourage people to follow the same route.
| Please wait while we find an agent to assist you. You have been connected to Desiree Fowler. | |
| Desiree Fowler | Welcome to sales support for Sun Microsystems, how may I help you? |
| Thomas | Hi, I’m trying to dl solaris from your website, but it doesn’t work: it goes in a circular loop on the web site, but no dl link |
| Desiree Fowler | For a limited time, Sun is offering a free DVD software kit that includes the following Solaris 10 Operating System SPARC and x86 Platforms Developer Tools Sun Studio 11 Java Studio Creator 2 Update 1 Java Studio Enterprise 8 NetBeans 5.0 You can find it at this site http://www2.sun.de/dc/forms/reg_us_2211_391.jsp If you have any questions about the offer or the status of your order please send email to:solarisdvd@sun.com |
| Please check out this page for questions pertaining to the downloading of Solaris. http://www.sun.com/download/faq.xml | |
| Thomas | I have the ‘my downloads’ bar on top, then when I click on solaris dvd, it says that the free products are somewhere else, then I navigate to solaris again and then get a second bar on top. you can accumulate download bars on top of the browser by looping around |
| Desiree Fowler | http://www.sun.com/software/solaris/ |
| Thomas | yes, that’s what I followed and then it opens the bar on top called ‘my downloads’ |
| I click on solaris x64/x86 | |
| dvd | |
| Desiree Fowler | Please contact Tech Support 800-872-4786 |
| Thomas | then it tells me the free products are now somewhere else |
| isn’t there just a page with the link? | |
| Desiree Fowler | http://www.sun.com/software/solaris/ |
| Thomas | there is no link on that page; that’s what I’m trying to explain: following the download links from that page DOES NOT work |
| can you try to follow the links to see what I mean? | |
| u there? | |
| Desiree Fowler | yes |
| Thomas | do you see the problem I’m describing? |
| Desiree Fowler | Please contact Tech Support 800-872-4786 |
| This is a how to guide that instructs users unfamiliar with Solaris 10 installation on how to install the Solaris 10 OS on a Sun supported x64 or x86 system. | |
| Please check out this page for questions pertaining to the downloading of Solaris. http://www.sun.com/download/faq.xml | |
| Thomas | I need to call a phone number to get a link? |
| Desiree Fowler | This should help you. |
| Thomas | I am not talking about installation, I am telling you the download link is broken! |
| reading the faq is not going to fix your link | |
| Desiree Fowler | I’m sorry Sir, you will need to contact Tech Support 800-872-4786 |
| Thomas | can you just open a browser and follow the link you told me to follow and then see that it doesn’t work? |
| well, you didn’t answer my question: how would calling support / reading a faq fix the link on your site? | |
| Desiree Fowler | I’m sorry Sir, this is the only information that I have at this time. I’m in Pre Sales and have limited resources. |
| Thomas | so there’s no online support about issues as simple as downloading a file? - that’s not very encouraging but I think this will conclude my evaluation then. |
| Desiree Fowler | Thank you for dropping by, Thomas, and have a great day! |
This concluded the evaluation: if they can not even provide a working web site and a support that cares, we will not use their products. I encourage people to follow the same route.
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